Privacy Policy
Last updated: December 21, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and company information
- Service preferences and project requirements
- Communication history and support requests
- Payment and billing information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- SOC 2 Type II and ISO 27001 compliance
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our services
- Improve our website performance
- Provide personalized content
You can control cookies through your browser settings.
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@adaptusgroup.com
- Address: AdaptUs Group Inc., 123 Tech Street, Vancouver, BC, Canada
- Phone: +1 (800) ANI-GRAV